How to Fix Gmail Not Receiving Emails on Android
Is your Android phone not showing new emails in your Gmail inbox? This guide provides clear, step-by-step solutions to fix the syncing problem and get your new mail delivered instantly.
When Gmail stops receiving new emails on Android, it's usually due to a sync error between the app and Google's servers. This can be caused by network issues, power-saving settings, or incorrect app configurations.
Common Causes:
- Sync is Disabled: The master sync setting or the specific Gmail sync setting on your phone might be turned off.
- Poor Internet Connection: An unstable Wi-Fi or cellular connection prevents the app from checking for mail.
- Aggressive Battery Saver: Power-saving modes often restrict background data and app activity, including email sync.
- Full Storage: If your phone's storage is full, it may not be able to download new emails or attachments.
- Outdated App: A bug in an older version of the Gmail app could be causing the issue.
1. Manually Sync and Check Gmail Settings
First, ensure sync is enabled within the Gmail app itself.
- Open the Gmail app, tap the menu (three lines) in the top-left, and scroll down to Settings.
- Tap on your account email address.
- Scroll down and make sure the box next to "Sync Gmail" is checked.
2. Check Android's Master Sync Setting
Your phone has a master switch for all account syncing.
- Go to your phone's Settings > Accounts and backup > Manage accounts.
- At the bottom, make sure "Auto sync data" is turned on.
- You can also tap on your Google account from this screen, select "Sync account", and ensure the toggle for Gmail is on.
3. Check Notification and Data Settings
Ensure Android isn't restricting Gmail's ability to run in the background.
- Go to Settings > Apps > Gmail.
- Tap on Mobile data and ensure "Allow background data usage" is enabled.
- Go back to the Gmail app info screen and tap on Battery. Select "Unrestricted" to prevent the system from putting it to sleep.
4. Update the Gmail App
An outdated app can cause unexpected bugs.
- Open the Google Play Store.
- Search for "Gmail" and tap Update if an update is available.
Avoid installing third-party "task killer" or "RAM booster" apps. These apps often aggressively close background processes, which can interfere with Gmail's ability to sync and notify you of new mail, making the problem worse.